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SAM Access Showcase

2025

Inclusive wayfinding through touch

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Singapore Art Museum

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Art and culture should be accessible to everyone. But for many, the experience begins long before the artwork — it starts with simply finding your way. Imagine stepping into an unfamiliar space — where do you begin?

Creating a clear sense of spatial awareness is key.

Trigger Design created a tactile diorama of SAM Level 1 and Level 3 to help persons with visual impairment (VI) orient themselves independently, while making navigation more intuitive for all visitors. The goal is to build a clear mental image through touch and sound.

A Shared Language

Visitors start at the legend panel, which uses a consistent icon system developed and tested together with the VI community. This legend was first introduced in our Accessible Sights project at Enabling Village and has since become a shared language for navigation. Keeping this system consistent ensures that users don’t have to relearn new icons each time they visit a different space — fostering familiarity, confidence, and independence.

Independent Exploration Through Audio

A QR code on the map links to audio descriptions that guide users through the museum at their own pace, allowing for self-directed exploration anytime.

Replicating the Actual Space

Key architectural details were replicated— including door types and swing directions, cargo lift movements, and room divisions — using high-contrast colours to support those with low vision.

Designed to Adapt

As museum layouts evolve over time, the diorama was designed to be modular and adaptable.

Its LEGO-like structure allows gallery sections and legend plates to be swapped out easily as exhibitions change, ensuring long-term sustainability.

By combining tactile design, universal icons, and sensory cues, the diorama enables visitors with visual impairment to explore the museum with greater independence — making art spaces truly inclusive, one touch at a time.